The company does not disclose your personal information to third parties for their marketing and advertising purposes without your explicit consent.ĮBay keeps your personal information in accordance with its User Privacy Notice. eBay’s data retention policyĪfter your account closes, eBay may keep your data and personal information stored on its servers for a short period of time to help improve and personalize the service. Should you change your mind about closing your account during the waiting period, be sure to contact eBay promptly and ask them to cancel your account closure. Moreover, your Feedback profile will no longer be available to other eBay members even though feedback you’ve left for other users won’t get deleted. This is by design, to prevent users from circumventing poor feedback by closing and re-opening an account. Once your account get gets permanently deleted, it cannot be reopened under the same user name and email address. You may continue to receive emails from eBay for up to two weeks after your account is closed. After the cut-off period, you’ll receive an email confirming that your account is closed. That’s because there’s a waiting period of approximately seven days to ensure that any transactions you made are complete. Keep in mind that eBay doesn’t delete your account immediately. If money is owed to you, request a refund before closing your account. When you issue an account deletion request, the account balance must be zero. To ensure there’s no outstanding balance remaining in your account, simply make a one-time payment. If your account is no longer meeting minimum standards, you won’t be able to close it until it is no longer below standard. If the account has not been fully paid, eBay may continue to contact you to collect outstanding fees. Things to know before closing your eBay account Our account deletion series has provided detailed tutorials about deleting various service accounts with major companies like Facebook, Google, Apple, Yahoo, PayPal, Netflix, Twitter and many more. In today’s step-by-step guide, you’ll learn how to close your account with eBay, remove your payment information and ensure that your private data stored on eBay’s servers is permanently and safely deleted.
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